To ensure your transactions are compliant and your account remains in good standing, it's important to regularly review and upload any missing receipts.
Step-by-Step Guide
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Navigate to Banking Overview
- Click on the Banking tab, then select Overview.
- Click on the Banking tab, then select Overview.
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Expand the Date Range on the Account Activity Table
- To see a more comprehensive list of transactions, extend the date range. We suggest selecting All or Past 180 Days.
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Filter Transactions
- On the right side of the table, click on the Filter button.
- In the filter options, go to the Transactions dropdown.
- Select Expenses Missing Receipts.
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Add Missing Receipts
- Review the listed expenses.
- Click through each expense to add the missing receipts.
Important Notes
- Receipt Compliance Limit: You can only have a maximum of 5 transactions missing receipts. If you exceed this limit, your account will be out of compliance.
- Account Suspension: If you have more than 5 transactions missing receipts, your spend card will be suspended until the necessary receipts have been uploaded.
- Need Assistance?: If you cannot find the receipts, please contact your sponsor and Ribbon Support for assistance.